If yes, you can follow the following solutions to fix it. You can force shut down the computer and restart it to see if it goes to the same screen. When you encounter Windows 10/11 reset stuck or reset failed problem, do not be panic. Many people complain about the resetting this PC stuck at 1%, 24%, 62%, 64%, 66%, 99%, etc. This issue may be caused by hardware failure, driver problem or messed up Windows installation. However, this operation is very easy to fail.
When the computer isn’t running well, some people would like to reset this PC to factory default state. Windows 10/11 has a feature called “Reset this PC”.
Overview for Windows 10/11 reset stuck issue
